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Frequently Asked Questions

  • Arrival Time & Late Arrivals

    We ask that you arrive at least 15 minutes before your appointment time to enable you to prepare and fill in a consultation form. If you wish to use the spa facilities before your treatment, we recommend you arrive at least 60 minutes prior to your scheduled appointment. Using the steam room, sauna and pool area before beginning your treatment will allow you to reach optimum relaxation and gain the full benefit of your spa experience.

    We offer our guests a reliable treatment schedule, so please appreciate that late arrivals will not receive an extension of scheduled treatment time to avoid inconvenience to other guests and the same treatment price will apply.

Hours

WESTINWORKOUTTM FITNESS STUDIO
7AM - 10PM [Hotel guests: 24/7]

SPA FACILITIES INCLUDING POOL
7AM - 10PM [Sunday: 7AM - 8PM]

SPA TREATMENTS 
9AM - 8PM 

CHILDREN'S SWIMMING TIME
8AM - 10:30AM & 2PM - 4:30PM

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